Privacy Policy | Chimhanda Tutoring
Effective Date: 31/03/24
Last Updated: 27/12/24
Chimhanda Tutoring (“we,” “us,” or “our”) is committed to protecting the privacy and personal information of our clients, website visitors, and students. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our services and website chimhandatutoring.com.
1. Information We Collect
a. Personal Information
We collect personal information that you voluntarily provide to us, such as:
Name
Email address
Phone number
Address
Payment details
Information about your child or student (e.g., name, grade level, academic needs)
b. Non-Personal Information
When you visit our website, we may automatically collect non-personal information such as:
IP address
Browser type
Device type
Pages visited
Time spent on the website
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our website. These may include:
Session cookies for website navigation.
Analytics cookies to understand user behaviour.
2. How We Use Your Information
We use the collected information for the following purposes:
a. To Provide Services
Schedule tutoring sessions.
Communicate with clients and students.
Deliver personalized tutoring plans.
b. To Improve Our Services
Analyze website usage and trends.
Develop new services and features.
c. To Process Payments
Securely process and manage payments for our services.
d. For Communication
Send updates, newsletters, and promotional materials (with your consent).
Respond to inquiries or feedback.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information in the following cases:
a. With Service Providers
Third-party vendors (e.g., payment processors, scheduling platforms) that assist in delivering our services.
b. As Required by Law
To comply with legal obligations or respond to lawful requests from public authorities.
c. With Your Consent
When you explicitly agree to share your information with third parties.
4. Data Security
We take appropriate technical and organizational measures to safeguard your personal information, including:
Using secure servers and encryption for payment data.
Limiting access to personal information to authorized personnel only.
Regularly updating our systems to protect against vulnerabilities.
5. Your Rights
You have the right to:
Access, update, or delete your personal information.
Opt out of receiving marketing communications.
Request a copy of the data we hold about you.
Withdraw consent for data processing where applicable.
To exercise your rights, please contact us at [admin@chimhandatutoring.com].
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to review their privacy policies.
7. Children’s Privacy
We are committed to protecting the privacy of children. Our services are intended for students with parental or guardian consent. If we discover we have collected personal information from a child without appropriate consent, we will delete it immediately.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. We encourage you to review this policy regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
Chimhanda Tutoring
Email: admin@chimhandatutoring.com
Website: chimhandatutoring.com
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